Happy homeowner after plumbing work

Client Experiences

What Kaohsiung homeowners say after a call-out.

Honest accounts from people who booked QuanAn for a leak, a blocked drain, or a new fixture. Unedited, varied, as they came to us.

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400+

Homes served in Kaohsiung

4.7

Average satisfaction out of 5

94%

Jobs completed in one visit

68%

Repeat client rate

What clients say

Reviews from recent call-outs

WL

Wang Li-Hua

Zuoying District, Kaohsiung · May 2026

The tap under the kitchen sink had been dripping for weeks. I kept meaning to deal with it. The QuanAn plumber arrived in the window they said, had a proper look at both the tap and the joint behind it, and fixed both in the same visit. He also noticed a small seepage on a nearby connection and pointed it out — did not push me to fix it immediately, just flagged it. That I appreciated.

Tap & Joint Leak Repair

CH

Chen Hui-Min

Gushan District, Kaohsiung · May 2026

Shower drain had been slow for a while and then stopped almost completely. Called QuanAn in the morning and they confirmed a slot for the afternoon. The drain was cleared and the flow checked afterwards. I will say the price was at the higher end of what I expected, but the job was done thoroughly and I got a written note of what was done. Worth it overall.

Drain Clearing & Flow Check

LJ

Lin Jie-Wei

Sanmin District, Kaohsiung · May 2026

Had a new basin and tap fitted as part of a bathroom update. QuanAn confirmed the scope and cost before starting, which made the whole thing less stressful. The plumber ran the water, adjusted the pressure, and explained how to use the isolation valve. I have had tradespeople leave without saying a word. This was different.

Fixture Fitting & Pressure Review

HY

Huang Ya-Fang

Lingya District, Kaohsiung · April 2026

I live in a flat built in the late 1990s and the pipework is a mix of old and newer parts. The drip under the bathroom basin turned out to involve a joint type I had not seen before. The plumber knew exactly what it was and had the right fitting with him. Explained the whole thing in plain Mandarin and cleaned up before leaving.

Tap & Joint Leak Repair

SM

Su Ming-Chun

Zuoying District, Kaohsiung · April 2026

Kitchen sink backed up completely. I called in the evening and got a morning booking. The blockage was cleared and they showed me what caused it. Scheduling was smooth, the plumber arrived on time. The only thing is I had to wait a day which is understandable but was inconvenient. Overall the work itself was well done.

Drain Clearing & Flow Check

AT

Alex Thornton

Xinxing District, Kaohsiung · May 2026

As someone who does not speak Mandarin fluently, dealing with tradespeople in Kaohsiung has sometimes been difficult. QuanAn offered to handle the whole visit in English and did so without any fuss. New shower head and hose fitted, pressure checked, everything demonstrated. Will use again.

Fixture Fitting & Pressure Review

Case studies

Situations handled in detail

Case Study 01 · Zuoying Apartment

Challenge

Cabinet under the kitchen sink had been damp for several months. The homeowner had placed a bowl to catch drips but was unsure whether the issue was the tap, the supply pipe, or the drain connection. Previous patchwork by a general handyman had not resolved it.

What was done

On assessment, the source turned out to be two separate issues: a failed compression joint on the cold supply and a cracked tap seat causing seepage under pressure. Both were addressed in the same visit. The older handyman's patch work was also removed and the connection reseated properly.

Outcome

Damp cabinet resolved. The homeowner was given a written note describing both faults and the fixes. Visit duration: approximately 90 minutes. No follow-up required. The homeowner contacted us 6 weeks later to book the fixture fitting service.

"I had been ignoring it hoping it would sort itself out. It did not. QuanAn found two problems I did not know were there."

Case Study 02 · Sanmin District Home

Challenge

Both bathroom and kitchen sinks were draining slowly. The owner had tried a chemical drain cleaner which cleared the kitchen temporarily but the bathroom remained blocked. The toilet was still flushing normally.

What was done

Both drains cleared with mechanical methods suited to the PVC pipework in the property. Trap on the bathroom basin removed and cleaned; the blockage was concentrated at the trap and in the first 40cm of drain pipe. Flow checked on each after clearing. Prevention tips shared: the primary cause was a combination of hair and soap accumulation.

Outcome

Both drains restored to normal flow. The homeowner was advised that the bathroom trap would benefit from monthly manual cleaning given the pattern of use. Visit duration: approximately 75 minutes. No recurrence reported within the 14-day window.

"Both done in one visit. Simple, clean, no fuss. Exactly what I needed."

Get in touch

Contact details

Address

No. 162, Bo'ai 2nd Rd
Zuoying District, Kaohsiung 813

Hours

Mon–Fri 08:00–20:00
Sat 09:00–17:00

Ready to book a call-out?

Get in touch and describe the situation. We will confirm whether it fits one of our services and arrange a time.